Returns + Exchanges + Shipping
Returns Policy
At Gardenia Garden & Home Decor, we understand the importance of customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free returns policy.
For returns, please follow these steps:
- Contact our customer support team within 14 days of receiving your order.
- Provide your order details and reason for return.
- We will guide you through the return process and provide you with a return shipping label.
- Ensure that the product is unused, in its original packaging, and with all tags attached.
- Once we receive the returned item, we will inspect it and process the refund within 5 business days.
Exchanges Policy
If you wish to exchange your purchased item, please follow the steps below:
- Contact our customer support team within 14 days of receiving your order.
- Provide the details of your order, including the product you want to exchange and the new item you would like to receive.
- Our team will guide you through the exchange process and provide you with a return shipping label.
- Ensure that the product is unused, in its original packaging, and with all tags attached.
- Once we receive the item for exchange, we will inspect it and process the new item's shipment within 5 business days.
Shipping Policy
We strive to provide timely and reliable shipping services for all orders placed at Gardenia Garden & Home Decor.
Here are the details of our shipping policy:
- We offer free shipping on all orders within the United States.
- International shipping is available, and the shipping rates will be calculated during the checkout process.
- Please allow 1-2 business days for order processing.
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Delivery times may vary depending on your location and selected shipping method.
- If you have any questions regarding the shipping of your order, feel free to contact our customer support team.
Why Choose Gardenia Garden & Home Decor?
At Gardenia Garden & Home Decor, we take pride in providing exceptional products and services to our valued customers. Here are some reasons why you should choose us:
- We offer a wide selection of high-quality home decor and garden products to suit any style and budget.
- Our team of experts curates each product with utmost care to ensure only the best reaches our customers.
- We prioritize customer satisfaction and have a dedicated customer support team ready to assist you with any queries or concerns.
- With our hassle-free returns and exchanges policy, you can shop with confidence, knowing that we are committed to your satisfaction.
- Our shipping policy ensures timely delivery of your order, and we offer free shipping within the United States.
- We value our customers' privacy and utilize secure payment methods to ensure a safe and secure shopping experience.
- Sign up for our newsletter to stay updated on the latest trends, promotions, and exclusive offers.
Contact Us
If you have any further questions or need assistance with your order, please do not hesitate to contact our friendly customer support team:
Phone: 123-456-7890
Email: [email protected]
Our support team is available Monday to Friday, 9am to 5pm (EST).
