Return Exchanges and Shipping
Our Hassle-Free Return Policy
At Gardenia Garden & Home Decor, we prioritize customer satisfaction. We understand that sometimes returns or exchanges are necessary, and we aim to make the process as smooth and hassle-free as possible.
When you shop with us, we offer a 30-day return policy from the date of purchase. If you are not completely satisfied with your purchase or if there is any damage or defect, please reach out to our dedicated customer service team. We will guide you through the return process and provide you with a solution that best meets your needs.
To be eligible for a return or exchange, please ensure that the item is unused, in its original packaging, and accompanied by a valid proof of purchase. Once we receive the returned item, our team will inspect it and process your request promptly. Please allow up to 7 business days for the refund or exchange to be completed.
Efficient Exchanges for Your Convenience
If you received a damaged or defective item, we offer a convenient exchange service to ensure you get what you deserve. Our team will assist you in replacing the item with a brand-new one that meets the high quality standards we strive for.
Please note that exchanges are subject to availability. In the event that the item you wish to exchange is out of stock, our customer service team will work closely with you to find a suitable alternative or offer a refund as per your preference.
Reliable and Efficient Shipping Services
At Gardenia Garden & Home Decor, we understand the importance of timely and secure delivery. That's why we have partnered with reputable shipping carriers to ensure your orders are delivered to your doorstep in a reliable and efficient manner.
We offer both domestic and international shipping options, providing you with the flexibility to shop from anywhere in the world. Our dedicated shipping team carefully packs your items to minimize any chances of damage during transportation.
When you place an order with us, you can expect a faster delivery turnaround time compared to many other online retailers. We aim to dispatch your order within 1-2 business days, and you can track the progress of your shipment using the provided tracking number.
Customer Satisfaction is Our Priority
At Gardenia Garden & Home Decor, we believe in building long-term relationships with our customers. Our return, exchange, and shipping policies are designed to provide you with the utmost convenience and peace of mind.
We value your trust and strive to exceed your expectations at every step. If you have any questions, concerns, or require assistance regarding returns, exchanges, or shipping, please do not hesitate to contact our friendly customer service team. We are here to assist you and ensure your experience with Gardenia Garden & Home Decor is nothing short of exceptional.
Thank you for choosing Gardenia Garden & Home Decor!
