Terms & Conditions — Lily's at Levis Commons

May 2, 2019

Welcome to Lily's at Levis Commons! As the premier garden and home decor store owned by Gardenia Garden & Home Decor, we are delighted to provide you with a comprehensive overview of our terms and conditions. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions, which govern our relationship with you.

1. General Information

At Lily's at Levis Commons, we strive to offer an exceptional shopping experience focused on quality products and outstanding customer service. This section outlines important details regarding our store policies, such as:

  • Returns and Refunds: We want you to be completely satisfied with your purchase. Please review our return and refund policy for more information on how we handle returns and provide refunds.
  • Product Availability: While we make every effort to ensure accurate inventory management, product availability may vary. Kindly refer to our product availability policy to understand how we handle out-of-stock items.

2. Ordering and Payment

This section covers the process of placing an order and making payments for your purchases at Lily's at Levis Commons. We are committed to making your shopping experience seamless by providing:

  1. Order Placement: Learn about the steps involved in placing an order, including adding items to your cart, entering shipping information, and choosing a payment method.
  2. Accepted Payment Methods: Discover the variety of payment options we accept, such as credit cards, debit cards, and online payment systems.
  3. Order Confirmation: After placing an order, we will send you a confirmation email with important details about your purchase. Find out more about our order confirmation process.

3. Shipping and Delivery

Timely and secure delivery of your purchases is a top priority at Lily's at Levis Commons. In this section, you will find specifics about our shipping and delivery policy, including:

  • Shipping Methods: Learn about the shipping methods we offer, such as standard shipping, express shipping, and local pickup.
  • Delivery Timeframe: Understand the estimated time it takes for your order to be delivered based on your location and chosen shipping method.
  • International Shipping: For our valued international customers, we provide information about international shipping, customs, and applicable duties and taxes.

4. Privacy and Security

Your privacy and the security of your personal information are of utmost importance to us. Within this section, we outline our commitment to protecting your data and maintaining a secure website environment:

  • Data Collection: Learn about the types of information we collect from you and how it is used to enhance your shopping experience.
  • Security Measures: Find out about the security measures we have implemented to safeguard your personal information and secure online transactions.
  • Cookie Policy: Read our cookie policy to understand how we use cookies to gather data and personalize your browsing experience.

5. Copyright and Intellectual Property

All content and materials on the Lily's at Levis Commons website, including but not limited to text, images, and trademarks, are protected by copyright and intellectual property laws. This section clarifies:

  • Content Usage: Understand the permitted uses of the content and materials displayed on our website, as well as the restrictions in place to protect our intellectual property.
  • Third-Party Content: Learn about the presence of third-party content on our website, such as links to external websites and user-generated reviews.
  • Reporting Copyright Infringement: If you believe that your intellectual property rights have been violated on our platform, we provide instructions on how to report copyright infringement.

6. Governing Law and Dispute Resolution

Any disputes or legal matters arising from your use of our website will be governed by the laws of your jurisdiction. In this section, we provide information on:

  • Choice of Law: Understand which jurisdiction's laws apply when resolving disputes related to our terms and conditions.
  • Dispute Resolution: Discover the methods of dispute resolution available when facing legal conflicts, such as arbitration or mediation.
  • Jurisdiction: Learn about the appropriate court jurisdiction where legal action may be taken for disputes that cannot be resolved through alternative means.

7. Updates and Amendments

As Lily's at Levis Commons continues to evolve, it may be necessary to update or make changes to our terms and conditions. This section outlines:

  • Notification of Changes: Find out how we communicate updates and amendments to our terms and conditions.
  • Acceptance of Changes: By continuing to access and use our website, you signify your acceptance of any modifications made to our terms and conditions.

Thank you for taking the time to familiarize yourself with our terms and conditions. At Lily's at Levis Commons, we are committed to providing transparency and ensuring a positive shopping experience for all our valued customers. If you have any further questions or require additional assistance, please do not hesitate to contact our customer support team.